Bead Mixes
Bohemian Glass
Boxes And Gift Presentation
Cats Eye Beads
Chains
Crackle Beads
Findings
Jewellery Making DVD
Kits
Metal Beads/Charms
Milk Glass
Pendants
Shell Products
Silver Foil Beads
Swarovski Crystal
Swarovski Crystal Mixes
Threading Materials
Tiara Making
Tools
Wholesale Items
Wire
Wooden Beads
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Introduction
Welcome to our site user guide. We hope that you will quickly learn to get the best
from our website by spending a few minutes reading through the information presented
here.
Three Clicks!
We have ensured that from anywhere within the site you are only three mouse clicks
from placing an item in your shopping basket. The shop departments are always
displayed on the left side of the website until you have placed your order:
Clicking any of the department names will cause the website to display the products available.
You can then choose to see more information for each one by clicking on the pictures that
appear.
The menu items
"Home" "Products" "Basket" "Contact Us" "Links" "Terms & Conditions" "Design Examples" "My Account" "User Guide"
The top set of menu items will assist you to obtain more information and perform additional actions (such as
setting up an account and seeing what is in your basket).
Home
Click this to return to the home page.
Products
Click here to see a picture of the kind of product availble within the departments.
Basket
Click here to be returned to your basket. The shopping basket is also used to checkout and will display
link items to guide you through your transaction. If you have not yet set up an account, the basket
process will instruct you at the appropriate point. Setting up an account will relieve you of having to
re-enter your details everytime you wish to purchase items in the future (other benefits will be made available over time also).
When checking your shipping details, there are also two fields for feedback which you may like to complete.
We like to hear from our customers to see how we can improve the service we provide.
The final step of the ordering process will give you a summary of what is in your basket, whether VAT is applicable and what the
shipping cost will be. You can still make changes to your order at this point.
Submit Order and Proceed to Payment
We mention this here as it is a part of the Basket function. Once clicking on this link (which is in red) the
order will be submitted and you will be presented with a page which you can print and keep (Payment Page).
If you are paying by cheque print a copy of the page and send it to us along with the cheque. If you are paying by
card, click the button located near the top of the page to be taken to the Worldpay secure processing pages to complete the transaction.
Contact Us
This page gives you details of contact information and allows you to send an email message to us (we always respond to emails).
Links
We often trade links with other businesses and these will appear here. Feel free to browse through them.
Terms & Conditions
The Terms and Conditions here define the details that the company owners and all customers agree to when making a purchase from this
website. Please ensure you read these before making a purchase.
Design Examples
Please browse this page to see some of the types of exciting jewellery we have created from the items available.
My Account
Click here to login to your account or set up a new one. You will need to choose a name, password and reminder question to set up your
account. If the name you have chosen has already been taken, the website will ask you to choose a different one (anyone who has used
MSN(TM), Yahoo(TM) or any type of online service similar to these will be familiar with the need for a unique name (e.g. julian123).
From your account (which you can amend at any time), you also have the option to receive newsletters from us. These will be infrequent emails
detailing new products and information. At no time are any of the details saved be given or sold to any other company and will be used solely for
providing you with the best service we can.
User Guide(this page)
The page where we will update information regarding how to use the features of this website.
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